Privacy Policy – SMS Messages

Last Updated (11/4/25)

1. Purpose

This SMS Privacy Policy explains how we collect, use, and protect your personal information when you provide your mobile phone number and receive text messages (“SMS messages”) from Psychological Assessment & Treatment Services (PATS Consultants).

2. Consent to Receive SMS Messages

By providing your mobile phone number, you consent to receive SMS messages from Psychological Assessment & Treatment Services  for purposes such as appointment reminders, scheduling updates, confirmations, service information, or other relevant communications.
You may opt out of receiving text messages at any time by replying STOP (see Section 6 below).

3. Information We Collect

When you opt in to receive SMS messages, we may collect:

• Your mobile phone number
  
  
• Your name and contact details (if provided)
  
  
• Message content and delivery information (for record-keeping and compliance purposes)
  
  

We do not sell, rent, or share your mobile number or SMS information with third parties for marketing purposes.

4. How We Use Your Information

Your phone number and SMS communication data may be used to:

• Send appointment reminders, confirmations, or updates
  
  
• Communicate important information related to your care or services
  
  
• Respond to your inquiries or messages
  
  
• Ensure and inquire about our service quality and compliance with communication standards

5. Data Security

We take reasonable precautions to protect your personal information and text message content. However, please note that SMS messages are not encrypted and may not be fully secure. We recommend limiting the amount of sensitive or personal information shared via text.

6. Opt-Out Instructions

You can opt out of SMS communications at any time by replying “STOP” to any text message. You may also contact us directly at appointment@patsconsultants.com or (888) 666-3089 to withdraw your consent.
After opting out, you will no longer receive SMS messages except for administrative confirmations (e.g., confirming your opt-out request).

7. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Psychological Assessment & Treatment Services is not responsible for any charges incurred from receiving SMS messages.

8. Retention of Information

We retain SMS communication data only as long as necessary to provide services, meet legal obligations, or maintain accurate business records. After that, the information is securely deleted.

9. Updates to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date. Continued use of SMS services after changes take effect indicates your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this SMS Privacy Policy, please contact us at:

Psychological Assessment & Treatment Services (PATS Consultants)
Email: appointment@patsconsultants.com
Phone: (888) 666-3089
Address: 2700 W Dr. Martin Luther King Jr Blvd. Suite 250. Tampa, FL 33607.